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Privacy Policy

Custer Fence (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, use our services, or interact with us through SMS messaging.

TERMS AND CONDITIONS REGARDING SMS 

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Custer Fence, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Custer Fence at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your scheduled appointment or billing requirement for your project.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Custer Fence in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary

Custer Fence (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, use our services, or interact with us through SMS messaging.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Username, password, and other details related to your account.
  • Payment Information: Billing details, including credit/debit card information (processed securely by third-party payment processors).
  • Communication Preferences: Your preferences for receiving marketing, notifications, and transactional updates.
  • Device and Usage Information: IP address, browser type, operating system, and usage patterns when interacting with our website.


2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services.
  • To communicate with you about orders, appointments, or customer support inquiries.
  • To send SMS updates, notifications, or promotional messages (with your consent).
  • To process transactions and send order confirmations.
  • To improve our website and customer experience.
  • To comply with legal and regulatory requirements.


3. SMS Messaging and Consent

By providing your phone number and opting in to receive SMS messages, you agree to the following:

  • Types of Messages You May Receive:

    • Customers and Guests: Updates about your orders, deliveries, or promotional offers.
    • Job Applicants: Information about your application status, onboarding materials, or employment-related updates.

  • Messaging Disclosures:

    • Messaging frequency may vary.
    • Standard message and data rates may apply.
    • You can opt out at any time by texting “STOP” to unsubscribe.
    • For assistance, text “HELP” or call (281) 645-0932 for assistance.

  • Third-Party Sharing:

    • We do not share your SMS consent data, including your phone number, with third parties for marketing or any other purposes.


4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in providing services such as payment processing, SMS messaging, and order fulfillment.
  • Legal Compliance: If required by law or to protect the rights and safety of our company, customers, or third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.


5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online system is 100% secure, and we encourage users to take precautions when sharing personal information online.


6. Your Rights and Choices

  • Opt-Out of SMS Communications: You can stop receiving SMS messages at any time by replying “STOP” to any message.
  • Access & Update Information: You can review or update your personal information by contacting us.
  • Cookies & Tracking Technologies: You can manage cookie preferences through your browser settings.


7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.


8. Terms of Service

Your use of our services is also governed by our [Terms of Service](Terms of Service URL), which outlines the rules and expectations for using our website and services.


9. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Custer Fence
sales@custerfence.com
(281) 645-0932
2147 County Road 367
Alvin, TX 77511

 Our website address is: https://custerfence.com/

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Custer Fence
sales@custerfence.com
(281) 645-0932
2147 County Road 367
Alvin, TX 77511

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.